Telehealth vs. In-Person: Which Do You Need?

Telehealth has become a mainstream option, but it isn't a universal substitute for in-person care.

When telehealth works well

Prescription renewals, follow-ups on stable conditions, mental health check-ins, and many general concerns are well suited to video visits.

When you need to be seen in person

Anything requiring a physical exam, imaging, bloodwork, or hands-on testing needs an in-person visit — telehealth can't replace a stethoscope or an X-ray.

A simple rule of thumb

If a doctor could reasonably help just by talking to you and looking at you on camera, telehealth likely works. If they'd need to touch, test, or image something, book in person.

This content is for educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.